Delivery Time = Processing Time + Shipping Time
We maintain a processing time of 1–3 business days (Monday through Friday). Orders placed before 17:00 (GMT+01:00 – Amsterdam) will be processed the same day. All products always go through a brief processing step before being shipped.
After processing, average shipping takes 4-7 business days. In total, you can expect a delivery time of approximately 5–10 business days from the moment your order is placed.
Delays
During periods of unexpected high demand, delivery may take slightly longer than usual. We do everything we can to process orders as quickly as possible and ask for your understanding should any delays occur. We will of course keep you informed and always strive to keep delays to a minimum.
Shipping Service
For the delivery of our orders, we work with reliable partners such as DHL, BPost and FedEx. Thanks to this partnership, you benefit from safe delivery and always have access to real-time tracking information, so you can easily track your package.
Extras
To make your shopping experience as pleasant as possible, we offer several benefits. On orders above a certain amount, you enjoy free shipping. In addition, it is possible to choose insured shipping, including priority handling, for a small additional fee. This way, you can be sure that your order is handled with the greatest possible care.
Tracking
Every order comes with tracking, so that from the moment of shipment you can follow the progress of your package until it is delivered to you.
Customer Service
Our customer service team is always ready to answer questions or help you with any concerns. We strive to offer you the best possible service and do our utmost to make your experience as smooth as possible.